FAQ！
What is the statistical time of yesterday's inflow/outflow amount and quantity in ETF-BTC and ETF-ETH?
Hello, the statistical time range of yesterday's inflow/outflow amount and quantity in ETF statistics is the previous trading day of US stocks. Usually US summer time (March-November): Hong Kong time 21:30-4:00 US winter time (November-March of the ...
Client account cancellation process
App Name: Mytoken Developer Name: Mytoken To better protect the privacy rights of users, we provide the "Delete Account" feature in the application. Users can find the entrance to delete personal information (account) through the following path: ...
How to modify and unbind Google/mobile phone number？
How to modify and unbind Google/mobile phone number You need to use your account email to send an email to the official customer service email. Information about the account is provided in the email to verify identity. And describe in detail the ...
The page prompts that the trading pair price has stopped updating.
Usually it is because of the following reasons: The currency has no trading volume for a long time; An abnormality in the exchange interface caused data to stop updating; Exchange system upgrade; The exchange has offline currency pair trading.
Why didn’t the MT exchanged for candy arrive in my account?
It will take at least five working days for the candy exchange to be reviewed and mapped to the chain, so please be patient. After the exchange is successful, please check the asset management account in the "Assets" navigation at the bottom of the ...
How can I withdraw my assets? Where can I check the wallet address and how to transfer coins?
We are currently just a market information platform. The currency assets are only a recording function. We are not a wallet or an exchange, so we do not support currency deposits and transactions.
How to set the opening time?
The location is in the upper right corner of the icon My Page - Personal Settings - Opening Time. Click to set it to 0 o'clock or 8 o'clock Beijing time.
Why can't I set up price reminder successfully?
The price reminder setting entrance is in the upper right corner of the currency details page. After clicking to enter the setting page, after entering the corresponding upper or lower price, a small + sign will appear on the right side. Click the + ...
How to open the floating window?
The floating window settings are on the "My" page - Floating window settings - turn on the floating window display button and select the item you want to add a floating window to. Currently, iOS users do not support floating windows due to system ...
On what basis are exchanges ranked?
The exchange ranking is a comprehensive ranking based on the exchange's global visits, fund holdings, MT popularity and other factors. Specific data sources can be viewed by clicking on the exchange list and the small question mark on the far right ...
After inviting friends to register, why did the reward candy not arrive in my account?
Hello, if you invite friends to download the registration rewards, they need to log in and activate (enter the Candy Center, sign in, complete candy tasks, etc.) and they will be distributed after several consecutive days, with an interval of at ...
Project information and market price collection standards and processes
The relevant standards and processes for collecting MyToken project basic information, project market information, and project cooperation promotion are as follows: 1. Collection of project information Project information collection will be divided ...
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